Safe & Responsible Gaming

On Hazi Game Responsible Gaming — Play responsibly, stay within your limits

Gaming is entertainment, not a livelihood. Hazi Game believes every player should be able to enjoy the experience — without overspending, stress, or addiction. Our Responsible Gaming guidelines, tools, and support are all built with that goal in mind.

24/7 Support Services
18+ Age Restriction Policy
100% Player Protection
5 Safety Tools

Our Responsible Gaming Features

Hazi Game provides multiple tools and measures to help protect players and keep you in control at all times.

Set Your Deposit Limit

Decide in advance how much you will deposit daily, weekly, or monthly. Once a limit is set, it stays active automatically and prevents you from going over budget.

Session Time Control

Decide in advance how long you want to play. When the time is up, Hazi Game will alert you and, if needed, automatically end your session.

Cooling-Off Break

If you need a short break, you can temporarily suspend your account for a set period (1 day to 6 weeks). During this time, logging in or making deposits will not be possible.

Self-Exclusion Benefits

If you feel gaming is becoming an addiction, you can opt for long-term Self-Exclusion. During this period, your account cannot be accessed under any circumstances.

Transaction History

You can transparently view how much you've spent, won, or lost. Monitoring yourself is the first step toward responsible gaming.

24/7 Support Services

Hazi game's support team is always here for you. If you are feeling overwhelmed or need help, reach out via live chat right away.

01 What Is Responsible Gaming and Why It Matters

Responsible gaming means enjoying gaming as a source of entertainment — in a way that does not harm your financial wellbeing, relationships, or mental health. At hazi game, responsible gaming is our top priority because we believe every player's wellbeing matters far more than profit.

Online gaming is growing rapidly in Bangladesh. Many people play for entertainment, but for some it can gradually spiral out of control. That is why hazi game has built a responsible gaming framework from the ground up — so players can enjoy gaming consciously and within their limits.

Remember: Gaming should always be a form of entertainment — never a source of income or a way to pay off debts. If you find yourself thinking that way, it may be an early sign of addiction.

The three core pillars of responsible gaming are awareness (staying informed about your gaming habits), control (respecting time and spending limits), and support (seeking help when needed). hazi game is here to support you across all three.

02 Hazi Game's Responsible Gaming Policy

Hazi Game follows a clearly defined Responsible Gaming policy — one that goes beyond words and is put into practice at every step.

Age Restriction Policy

Hazi Game does not allow anyone under 18 to access the platform. Age is verified at registration, and identity is confirmed through the KYC process. If a minor is detected, their account is closed immediately.

Transparent Information

Clear information on the return-to-player (RTP) rate and risks is provided for every game on Hazi Game. We never create false expectations or present gaming as an "easy way to earn money".

Promotional Ethics

No promotion or bonus offer at Hazi Game is designed to pressure players into overspending. All offer terms and conditions are written in plain, straightforward language.

Our Commitment: Hazi Game never uses tactics designed to push you beyond your set budget. Our goal is your long-term trust, not short-term profit.

03 Safety Tools & How to Use Them

Hazi Game offers several practical tools to help you keep your gaming in check. Each one can be activated easily from your account settings.

Deposit Limit

Set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; increasing one requires a 7-day waiting period.

Session Limit

Set a maximum time limit for each session. When the time is up, hazi game will automatically log you out.

Cooling-Off Period

Temporarily close your account for anywhere between 1 day and 6 weeks. It will reactivate automatically once the period expires.

Self-Exclusion

Set a permanent exclusion lasting between 6 months and 5 years. Your account cannot be reopened under any circumstances during this period.

Reality Check

A summary of your gaming session time and spending will appear as a pop-up at set intervals.

Account History

View your full deposit, withdrawal, and gaming history at any time — with complete transparency.

1
Log In to Your Account

Log in to Hazi Game and go to the "Settings" or "Account Management" section.

2
Open the Responsible Gaming Section

Click on the "Responsible Gaming" menu.

3
Choose Your Preferred Tools

Set a deposit limit, session time, or cooling-off period — whatever you need.

4
Confirm

Save your changes. Hard limits (self-exclusion) cannot be modified once active.

04 Recognize the Signs of Problem Gaming

Gaming addiction usually develops gradually — often without the person realizing it has become a problem. Watch out for the following warning signs.

Signs Moderation Do's
Spending Beyond Your Budget Warning Set a Deposit Limit
Playing more to chase losses Warning Take a Break, Use Cooling-Off
Struggling to Stop Gaming Risky Set Self-Exclusion & Contact Support
Neglecting Family or Work Risky Seek Professional Help Immediately
Borrowing Money for Gaming Urgent Close Your Account & Seek Counseling
Being Dishonest About Gaming Warning Talk to Someone You Trust
Mood Changes When Not Playing Risky Consult a Mental Health Professional
Enjoying within healthy limits Safe Keep Going, Stay Aware

05 Check Yourself

Answer the following questions honestly. If more than three answers are "Yes", it may be time to use responsible gaming tools or seek support.

1

Have you spent more on gaming than you originally planned?

2

After a loss, have you spent more time or money trying to win it back?

3

Have you repeatedly tried to play "just a little more" even when you knew you should stop?

4

Have family members or friends expressed concern about your gaming habits?

5

Has gaming gotten in the way of work, studies, or time with family?

6

Have you ever taken out a loan or dipped into your savings to fund gaming?

7

Do you feel irritable or restless when you're unable to play?

8

Have you hidden from people close to you how much time or money you've spent on gaming?

Important: These questions are not a substitute for a medical diagnosis. If you have concerns, please consult a mental health professional. Hazi Game is always ready to help you find the support you need.

06 Tips for Building Healthy Gaming Habits

Following a few simple but effective tips on Hazi Game can help you build responsible gaming habits and keep the experience enjoyable every time.

Do's

  • Set a budget before you start playing and stick to it strictly.
  • See gaming as entertainment, not a way to make money.
  • Take regular breaks — step away from the game for at least 10 minutes every hour.
  • Spend time with family and friends — gaming is just one part of life.
  • Keep realistic expectations about your chances of winning.
  • Avoid gaming when you are feeling stressed or emotionally low.
  • Use Hazi Game's safety tools regularly.

To Avoid

  • Don't place bigger bets to chase losses after a losing session.
  • Do not play while under the influence of alcohol or when you are tired.
  • Never gamble with borrowed money or funds meant for household needs.
  • Don't treat a growing urge to spend more on gaming as normal.
  • Don't turn to gaming to escape your problems.
  • Do not allow minors to use your account.
Entertainment-First Mindset Set Budget Regular Breaks Keep Your Safety Tools Active Recognize the Signs

07 Minor Protection

Hazi Game strictly prohibits anyone under 18 from using its platform. Keeping children and teenagers safe from online gaming is one of our highest responsibilities.

What Parents Should Do

  • Install parental control software on your device.
  • Enable SafeSearch in your browser and block gaming sites.
  • Keep your hazi game account password and login details away from your children.
  • Monitor your children's activity while they use your devices.
  • Have open conversations with your children about the risks of online gaming.

Zero Tolerance: If you suspect a minor is using Hazi Game, contact our support immediately. We will take instant action and close the account in question.

08 How to Get Help & Support

If you feel gaming is getting out of control, don't try to handle it alone — reach out for help. That's not a sign of weakness; it takes courage.

Hazi Game Support

Hazi Game's support team is available 7 days a week, 24 hours a day. Any Responsible Gaming request — whether setting limits, self-exclusion, or closing an account — is processed immediately.

  • Live Chat: Live chat on the platform — average response time 2 minutes.
  • Email: [email protected]
  • Support Hours: 24/7, 365 days a year.

Professional Support

Gaming addiction is a recognized mental health condition and professional treatment is available. Anyone in Bangladesh should seek help from their nearest mental health center or psychiatrist. Support from family and friends also plays a vital role in recovery.

Keep in mind: Asking for help is not a sign of weakness. hazi game is always here for you — not just as a player, but as a person.

09 FAQ

Yes. Reducing your deposit limit takes effect immediately. However, requests to increase a limit are subject to a 7-day cooling-off period — this is intentional, to prevent decisions made in the heat of the moment.

No. Once self-exclusion is active, it cannot be cancelled before the set period ends. This is intentional — to ensure your responsible decision remains fully in effect.

A cooling-off period is a temporary break (1 day to 6 weeks) that ends automatically when the period expires. Self-exclusion is a long-term commitment (6 months to 5 years) that cannot be reversed before it expires, and the account cannot be accessed in any way during that time.

Your balance remains safe during Self-Exclusion. Once the period ends and your account is reactivated, you can withdraw your funds. If you need to make a withdrawal during Self-Exclusion, please contact support.

You can contact Hazi Game Support to report your concern and we will review the account in question. At the same time, try to guide that person toward professional mental health support and keep providing family support throughout.

Yes, absolutely. All responsible gaming requests — whether setting limits, self-exclusion, or seeking help — are handled with the strictest confidentiality. This information is never shared with any third party.

Hazi Game's Our Commitment

We believe a long-term, healthy gaming culture is the greatest success for both us and our players. Hazi Game is more than a gaming platform — it's a responsible community where every member's well-being is our top priority.

18+ Policy Strictly Enforced Transparent Information 24/7 Support Free Protection Tools
Player-Centered

Player interests come first in every decision we make.

Sustainable Gaming

We help you build healthy, long-term gaming habits.

Fair Play

All games guarantee transparent RTP and fair results.

Data Protection

Your personal information is kept completely private and secure.

Play Responsibly, Play Happily

Join Hazi Game and use our safety tools for a secure and enjoyable gaming experience. Your safety is our responsibility.

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